Hospitals stay in business because of patients, whether they have an illness or critical injury. To have any success in this industry, you need to focus on satisfying the patient any way possible.
An effective acronym you can employ in your hospital is HEART. This stands for hospitality, empathy, attitude, respect, and timeliness. Hospitality refers to making patients comfortable; you want them to relax and be surrounded by an inviting place.
Your entire staff also needs to empathize and respect each patient that comes in by having the right attitude because it is patient dollars that are keeping the business running. Timeliness is essential for making patients feel like they matter.
Help Them with Disability
One way to this is answering questions about social security disability eligibility as many of them have questions regarding this. Make this process easy on them by giving them accurate information, letting them know what the process is like in advance.
There are some mistakes you should help them avoid, such as collecting unemployment while waiting for disability, quitting work when applying, not taking medication prescribed by their doctor, and not checking their disability status. Any one of these steps could cause their case to drag out, or worse, get denied.