A revenue cycle refers to
the activities involved in the sale and delivery of goods and
services to the customer. From the endorsement of goods and services
to managing transactions, revenue cycles are basically the core of
doing business. Every industry, including healthcare, has its own
revenue cycle.
The cyclical process ensures
continuous revenue for the medical facility over the course of the
patient's life. However, the risk of a domino effect affecting the
entire process is higher, which is why medical facilities must take
extra care when processing transactions. A minor error at any point
in the process can cause a chain reaction, affecting revenue and
customer satisfaction.
Technology opens a new world
of possibilities in improving the revenue cycle, although it's still
important to keep in mind that technology is only as good as the
human input. By using state-of-the-art software and revenue cycle
solutions, medical facilities can streamline the revenue cycle with a
lower risk of creating issues and concerns for the customer.
These systems will become
essential as medical billing makes the shift to the newer ICD-10
standard. It will implement more billing codes than its predecessor
the ICD-9, and this change will surely create more confusion for a
medical facility without a revenue cycle management system.
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