In today’s competitive healthcare industry, patient loyalty has become very important in defining what is revenue cycle management success in your hospital. It’s no longer just about treating patients and sending them on their way. Today, you also have to focus on ensuring good patient experience so that they will readily come to your facility again when they are in need of a consultation or even emergency health care. On the other hand, revenue cycle management, which includes patient intake to billing and anything in between, must be improved to gain your patients’ trust.
Across just about any industry today, establishing loyalty among customers is key to making sure that a company would always hit its targets when it comes to both revenue and profit. After all, patient collections will go much more smoothly with a patient who is loyal to your healthcare facility.
Establishing loyalty with every single patient takes time, but there are several ways to encourage it while he or she is still being treated in your facility. Read more from this blog: http://bit.ly/2jkUlqV
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